Testimonials
Cheryl
Ren’e Anthony
Dr. Peter J. Anthony
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Google Reviews
Phil Akid
02:48 03 Aug 20
very professional excellent quality work and value. very good quality courtesy car. been using them for 5 years
John Merz
06:10 28 Jul 20
Been dealing with K&G for some time now. Having my car serviced plus any other things that wear out along the way. Great and friendly staff to deal with. Would recommend them to anyone. Thanks . Cheers John
Ivan Mathews
03:31 15 Jul 20
I took my aging Audi Q5 to an Audi dealership to diagnose an emission control problem and quote to repair. After receiving the quoted price for parts and labor, which I thought was excessive, I looked for an alternative auto service centre that specialised in European cars. I chose K&G Automotive after reading reviews. I too was very impressed with the service provided and experienced professional advice. Also the repair cost was less than half the quote from Audi. I have pleasure in recommending K&G Automotive.
Rachael Green
00:08 14 Jul 20
The team at K&G were great from the beginning. I had a car that had been sitting in a garage for over 6 months and was overdue a service/oil change/spark plugs. They got back to me promptly with a quote, organised a time to fit me in and gave me a courtesy car. Slomi called me when he found extra work that needed to be done and told me how much it would cost before going ahead (he also told me which things were essential and which were not). I had my car back by the end of the day and will be returning to K&G for the next service/if I have any issues. Highly recommend.
John
05:11 01 Jul 20
Terrific and professional people to deal with
Very prompt also
Friendly staff
Could not speak highly enough about them
Give them an opportunity to work on your car, you will be very happy
Alastair Robb
06:22 25 Jun 20
Used K&G multiple times. Always quality work and always contacted if any other items require immediate attention. Pricing commensurate with the quality of their work, but good saving over dealership pricing, plus they know their stuff. Unlike some dealerships that will remain unnamed. Appropriate use of OEM parts and lubricants.
May Stack
08:50 10 Jun 20
I have had my car serviced at K&G Automotive twice now and both times I was extremely happy with the service from start to finish. The team at K&G are friendly and efficient and I absolutely appreciate and love that my car comes back squeaky clean! I would 100% recommend getting a service here.
Lisa Fiamingo
22:33 09 Jun 20
I had my BMW 328i serviced and it was above and beyond my expectations. Out of all the services I have had on previous cars, this would have to be the best experience I have had. My car drives so smoothly. When I picked it up, it had been washed and detailed inside. I was given a free courtesy car, a Mercedes, to use while my car was being serviced. I highly recommend Shlomi and his team for their high attention to detail and workmanship.
Yotam Tevet
10:31 09 Jun 20
Very happy with the service we were given, it was professional, kind and reliable.
Shlomi and Alicia communicated clearly what was happening at each stage and the pricing was more than fair.
Having to fix your car can be a big pain and and they really took the time to make it the best possible experience for us. We would happily recommend them.
Reach travel
00:48 05 Jun 20
Professional people with excellent customer service. They are not just doing business but also providing great service to the customers.
Claude Paul
00:38 03 Jun 20
$385 for a service on my F30 318d. I was happy with that and they kept me posted for other items that needed to be done. I was quoted $625 for an AGM battery as it was on its way out which I found to be a bit on the expensive side as RACQ quoted me $425 for the same thing. Apart from that, I’ve been there a few times and they’ve always been friendly and professional. Will be back for future services.
Keiko Kikuchi-Appleby
06:20 28 May 20
We love how they are always friendly and they give customers a courtesy car. Highly recommended 🙂
thomas clarke
05:50 27 May 20
Fantastic customer service and mechanical workmanship. Highy recommend also has loyalty program
John Fry
23:55 21 Apr 20
The staff are very helpful setting me up with a courtesy vehicle for free and explaining the work that was being done by showing me what parts are being replaced, what they should look like and how they operate.
Ann S Rode Rode
00:30 21 Apr 20
Being 76, I had concerns as to CV transfer. I should not have worried. The Courtesy car was immaculate and sanitized and my car came back the same way. This is knowledgeable, professional and caring firm. My sincere thanks to the receptionist for handling my anxiety with ease.
AR
Gio
21:53 06 Apr 20
Happy with end result just an unexpected extra cost that I understand was needed for an extra part but I would had like to be told before it was replaced. Apart from that all good.
Lauren Hayley
01:25 02 Apr 20
Shlomi and his team are absolutely fantastic, not only did they fit me in for a major service really last minute but they made available a courtesy car which was great as I needed to leave my vehicle overnight for repairs. When I got my car back it was washed and detailed and looked better than it ever has, and it runs like a dream! I needed a lot of work done but I was nevertheless really impressed with the price and speed of repairs. As an Audi owner I wouldn't go anywhere else - the team at K&G also helped me with pre purchase inspections for the car I currently own and have always delivered top notch service to me and my family. Thanks guys!
Julie Summers
23:42 04 Mar 20
My 2nd time I came back to K & G Automotive to take my car for car serviced and repaired and I could not ask for more. The best car mechanics and great team service. I love the honesty, dedication towards their job, professionalism, high knowlegde of fixing and repairing cars, the care towards their customers to help us and give us peace of mind that our car is in the right hand with them. I love the courtesy car and the loyalty customer's discount. They surprised me for giving my car a free hand car wash. Inside and outside was spotless clean when they returned my car back to me and they did it for free!!! Once again from the bottom of my heart THANK YOU for looking after me and my car. You guys always do an amazing job. You just made another customer fully happy and satisfied of the service you did. Until my next car service with you guys!!!
Stewart Gibson
04:42 10 Feb 20
Incredible service, amazing communications and on top of all of that a courtesy car to use while mine was being serviced! K and G have nailed it in all aspects of customer service and mechanical expertise.
Very happy thank you very much!
J.A.Miguel Munoa
22:08 09 Feb 20
If you have a Mini, this the place to have your baby serviced. I highly recommend K&G for all European Car owners. You will not regret it.
samuel mweze
03:38 01 Feb 20
Went in to get oil leak fix, went out with engine light warning and my car drove underpowered and rough. Took it to audi and they said who ever worked messed up the timing. So Audi gave them a call to advise them wha they had wrong. Long story short , My 2014 S3 was never thesame and cruise control never worked again.. Had to get reed of the car.
Julie Summers
22:52 23 Jan 20
The best in car service and professionally high knowledge of diagnosing, fixing and repairing European cars. Very honest and helpful mechanics. Very friendly customer's service. I love the free courtesy car while my car has been repaired. The cheapest quote I got to fix the ticking noise of my car. From the bottom of my heart. Thank you sooooo much K & G Automotive team!!! You guys rock!!!
Danyel Appleby
06:17 17 Jan 20
Very reasonable prices. Pretty much the same price as the cheapest quoates i have had and get a courtesy car on top of that. Probably keep going back.
David Fleming
05:35 16 Jan 20
The service was second to none.
Very happy and obliging people.
Highly recommend
Alex Roberts
03:41 26 Nov 19
Wonderful service, I'm very confident for a nice holiday road trip! Thank you K and G Automotive!!!
Jason Manes
13:49 23 Oct 19
What a wonderful service! Thank you so much K and G car is as happy as I am with you!
Kylie Hickling
04:56 18 Sep 19
Took my 2009 A180 to K&G and they did an awesome job getting it back to almost new again! Great communication on any extras required and very good at explaining technical stuff in layman's terms.
Asi Klein
05:48 17 Sep 19
Highly recommend. Fantastic service from K & G, Could not recommend a better shop to work on my car. Shlomi did a great job taking care of my car with great customer service. Would definitely come back!! 10/10
Asi Klein
05:47 17 Sep 19
Highly recommend. Fantastic service from K & G, Could not recommend a better shop to work on my car. Shlomi did a great job taking care of my car, great customer service. Would definitely come back!! 10/10
Irene Dosser
08:29 13 Sep 19
We can highly recommend Shlomi to anyone, wanting someone to look after their vehicle. We asked Shlomi to have a look at our 2000 BMW 523I 2.5L, which due to circumstances, had not been maintained for some time. He was able to bring it back to top running order and we are very happy with the outcome. Shlomi not only gives great old fashioned and honest service, but he also persevered with sourcing scarce parts from overseas for us. All of this work was done at a reasonable cost. Shlomi is well backed up in the office by Sivan and Einat, who we found to be extremely pleasant and helpful. We will certainly be going back to K & G Automotive with both of our much loved BMWs.
Garry & Irene Dosser
Martin Hall
04:27 15 Aug 19
I have owned two Mercedes and have always taken them to K and G for servicing.
Shlomi is an excellent mechanic and always goes the extra mile to
be honest and helpful.
Prices are also good compared to dealership servicing
Would highly recommend Thank-you for your great service.
Martin
Julia Robinson
11:42 06 Aug 19
What a fantastic service K & G provided me, Not only was it at a reasonable price but Shlomi explained the problem and future problems that could be developed as a cause of this. Couldn't recommend a better mechanic for European cars. 10/10
Zac Walker
08:06 29 Jul 19
Just got my car serviced at K & G. I'd previously taken my car to a few other dealerships in the area, but none were able to find the solution to my engine light. That was until I dropped the car off at K & G and they found it out the source of the issue in no time at all. Great service! Would recommend them to anyone.
Kayla Jade
04:21 26 Jun 19
Sharing the experience on behalf of my partner. He went in for a service. Was given a quote $1200 worth of things to fix next time he comes. He came roughly a month later expecting to spend $1200 roughly based on the quote given. He left spending $1700+ plus 70 they added for parts not on the list, PLUS another quote of roughly $3000 of extra work “needing” but wasn’t talked about in the service a month prior. They wrote each thing to be done to be paid separately. Some of these things were 2x and wasn’t made clear that only half the cost was written down. (The price to fix one not the price to fix the whole issue).
Only quoting one of the two so it looks less expensive.
Example:
Replace example part one $500
Replace example part two $300
Replace example part three each $300
Most people would think it is $1100 but it is $1400.
This company wasn’t transparent with what it would cost. Recap: They quoted $1200 on service, or made it look like $1200. Then in a month since that service and fixing the $1200 quote which was actually $1700, not only this charged an extra $70 of parts that wasn’t on the list. Then they are saying there is another $3000 worth of things extra to be fixed, which they didn’t say anything about in the service.
They had the car for two days and it cost $1000 of labour. Two days while probably they spent a few hours in those days to fix.
Never will be returning.
The least you can expect from a business is to get a clear number for how much it cost. The customer shouldn’t have to look for hidden costs. It should be direct.
Siegfried Fenger
10:53 25 Jun 19
I have my current car for 10 years and finally after seeing other mechanics I randomly came across this company on FB and who knew about MB cars. I visited the workshop about 3 weeks ago for a diagnosis and repairs and I can say that I am very satisfied with the work done. Shlomi was very professional and explained in detail what was done to the car. He even went for a drive with me to test the car and I couldn't fault it. I am happy to recommend K&G Automotive Services for your car. My car is running better than ever and I love it 🙂 Will take my car back there for other repairs and services.
Siegfried Fenger
10:53 25 Jun 19
I have my current car for 10 years and finally after seeing other mechanics I randomly came across this company on FB and who knew about MB cars. I visited the workshop about 3 weeks ago for a diagnosis and repairs and I can say that I am very satisfied with the work done. Shlomi was very professional and explained in detail what was done to the car. He even went for a drive with me to test the car and I couldn't fault it. I am happy to recommend K&G Automotive Services for your car. My car is running better than ever and I love it 🙂 Will take my car back there for other repairs and services.
Al Conway
10:26 19 Jun 19
Really happy with the service here. They were very friendly and good communication, and since I have a limited budget they recommended which services were most important so I could prioritize the more urgent matters and delay the less urgent issues. Pricing is quite reasonable. 10/10. The free car was was a nice touch too 😉
Todd van Geest
10:54 26 May 19
I recently used K and G Automotive, for the first time, to service my car. They provided exceptional service at a very reasonable price. I was very impressed with Shlomi and his team's professionalism and attention to detail. If you're an enthusiast and will only accept the best for your car, I definitely recommend you use K and G Automotive to look after your pride and joy.
Anna Goucher
04:47 23 May 19
Fantastic Service and pricing, what a great experience from the up front quote over the phone to the friendly welcome on arrival, I was also given a replacement car for the day. They had the car finished when they said they would and even washed it - inside and out. No pushy sales tactics just honest GOOD service and great workmanship. 100% recommend this instead of AUDI service center any day. Wish i had found them earlier.
Bennet Yong
02:38 14 May 19
Had my Audi serviced yesterday and it was a pleasant experience. The team are super friendly and considerate. I appreciated Shlomi personally talking me through the outcomes of the service. Will be back in 12 months time for the next service.
david lin
05:17 19 Apr 19
Sent the car in for coolant leakage. I have a bottle of coolant in the trunk and they used it without telling me and even charge me for coolant. Customer service person ring and I complained and they never get back to me the reason or refund. The customer service who arrange for car to pick me up from train station was very inpatient and unfriendly. Despite that I have to leave work early to get to them, she insist that the garage has to close at 4:30 and need me to be there otherwise I have to pick up the car next day. Will never go back again
Katharine Snow Causer
23:38 24 Feb 19
Excellent customer service. My car has been looked after extremely well. Thank you
Cameron Lewis
11:21 23 Feb 19
ABSOLUTELY do not take your car to K & G Automotive. I had been a customer of theirs for several years. I then bought a second car, which needed a RWC and some work to attain that status. Here are some of the problems I encountered with that episode:-
First of all, my A/C was working - nice and cold - before I took it to K & G. When I picked it around a week later, it had been de-gassed. No doubt they hoped I would return and pay them for a re-gas. Not likely.
When I entrusted my car to them, it had a jack in the boot, but not when I received it back. I didn't discover this until some time later when I had a flat tyre on The Logan Motorway. That required a tow - $100 I should not have had to spend. Thanks a lot.
When I gave them the car, it had a brand new locking fuel cap that was working and was locked. It was returned with the fuel cap damaged so that I could not lock it. Yes the keys I gave them included the fuel cap key, as they were all on the same ring. Now why they would need to open the fuel cap is anyone's guess. Could there have been fuel taken from the tank? Who knows?
I was charged $800 to fix a bloody seat belt light/indicator. I wish I had fixed it myself with a bloody Nikko pen.
I was charged $700 to balance a tail shaft (that wasn't a road worthy issue). That tail shaft had no issues and I know because I drove the car before I brought it to you.
I truly wish I had challenged the invoice as I am certain that I could have had a second mechanical opinion to support my findings above.
As for the work actually performed, it was all done correctly. I am insulted that I have been ripped off and taken for a fool.
Esther Routley
01:51 13 Feb 19
Wonderful business and caring people!!! A couple of weeks ago my Peugeot completely lost all power in traffic. After doing hours of online searching I kept coming back to the website of KandG. I contacted them the following day and I was able to not only get immediate attention (despite the evident busyness of the workshop) but also was blessed by a courtesy car that was returned earlier than anticipated from another client. So the time taken from the initial terrifying incident of having no power in my car in peak hour traffic to driving my own fully repaired vehicle back home again was three days total... only missing one day at work- I couldn’t believe my good fortune being led to these guys!!! Prices were reasonable and the invoices reflect their transparency in accountability.. Shlomi was excellent in explaining in great detail the issues that were wrong with my car and what the solutions were.. not once did I get any feeling that I was being taken advantage of because I am female and clearly not as literate in the language of mechanics... I have found my forever mechanics!!! Thanks KandG- you’ve got my vote!!!!
Al Walsh
04:37 04 Feb 19
We have been getting our vehicles serviced here for many years and have always found K & G to be reliable, honest and fairly priced. The last service on our Grand Cherokee was recently completed by K & G, instead of the selling dealer, and it has never run better. We have recommended them to several friends who now all say the same
Charlotte’s Creative Channel
07:40 29 Jan 19
My car would no longer start up and when I rang K and G the next day when they opened, I was able to drop off my car straight away and have it fixed the same day. So prompt and accommodating.
John Ryan
12:25 22 Jan 19
I have recently bought a 15yo Audi TT. As expected it has had a few issues, but each time I have had something done, K&G have communicated very well about what needed to be done and the cost. I live a long way from their workshop so I always try to coordinate some other business in Brisbane at the same time and this is made possible by a courtesy car. I also own a 2010 Alfa Romeo GT and take it to an independent Alfa Romeo specialist. I have found great benefit in using service technicians like K&G who know your marque.
April Watene
06:06 29 Nov 18
AWESOME!!! Totally recommend... Definitely knows what he's doing, such a lovely man and receptionist... Can not thank them enough...
Mn On
23:17 28 Sep 18
Used to go thru dealer, went for second opinion via these guys use same parts cheaper service. Excellent work and honest. Have been going to these guys for past 6 months to keep my car good as i uber drive fulltime.
John Garrad
22:38 25 Sep 18
I was impressed by the service, they diagnosed the problems with my Gold Mk4 Gti quickly and called and consulted me with the problems and solutions before doing any work. Cost was very reasonable.The car runs smoothly now and they even called me a few days later to check everything was ok.
Jon Petruch
23:05 13 Sep 18
These guys know what they're talking about when it came to fixing my BMW. Conscientious and helpful. Not in it just to make a quick buck like some others. They really give you good unbiased service and care about their customers.
Michael JIANG
10:44 07 Sep 18
Nice work! Thank you for fixing my BMW! You are the only expertise I will trust!
Robert Fowler
03:11 28 Aug 18
I originally thought they were great but since I put my e39 in for right hand ball joint done I have had trouble with my tyres scrubbing the guard at the top so I went to get them cambered back in the way the left one originally was before it went there and got straightened up thinking since I've had right ball joint done it should hold camber now but when I went to get it cambered in they said they physically can not camber the right one any more then it is but can camber the left another degree so why they couldn't camber the right properly is because these guys replaced the whole arm instead of just the ball joint and the new arm is longer than the original on the left side so I know can not camber my right side anymore and I would not recommend to any bmw owner as they claim there European car specialist but can't even fit the correct size part on my car and has costed me another set of rear tyres due to it taking chunks out of the tyre from rubbing gaurd
Rudy Malim
10:10 20 Aug 18
After a harrowing mess-up on my car by seeming reputable Car Repair provider, I finally found K and G Automotive to undo the damages and fix my car to perfection. I am glad I will never have to look for another service shop again. Why? Common Sense. This family-run-absolute-professional-ethical provider is hard to beat. It just won the overall 2018 Business Major Award for 2018. To top up also won 2018 Winner Car Sales and Service. The hard yards for trust and confidence that my car will always be looked after with excellence have been done for me by
Independent Business Assessors bar none.
Try calling (07) 3341 2008 and see for yourself!
Eyal Levy
04:04 05 Aug 18
Highly recommend. I went there based on reviews I had read online after having an issue with my patrol. Dropped car in that day within the hour Shlomi phoned me up explaining the issue and what the cost would be before any work was carried out. Excellent customers service and fixed an oil leak previous mechanics didn't want to touch. Will be using them for future work from now on.
Faye Hallmond
08:43 02 Aug 18
It was just by chance that my Nissan ended up at K&G Automotive. And I am grateful I did. For months I have put up with a loud noise coming from my front end. 1 day at the mechanics and not only did Shlomi and his team of mechanics fix my noise issue. Which is now so quiet it's deafening. They also physically showed me some issues I need to pay attention to. Shlomi gave me a great quote & allowed me to make payments leading up to getting the work done. He also waved $88 off my bill. Now that's pretty awesome.. I've already booked my car in to have it serviced and the other issues fixed. And to help me get around I also get a free courtesy car. That's just amazing.
I highly recomend this work shop to any car owner. Just straight, honest service. 5 stars.
Narell Rusich
02:15 01 Aug 18
Consumer beware - unprofessional and unable to services vehicle sufficiently. Incompetent mechanic, be very careful dealing with the business. I am currently processing a claim for damage to vehicle and Non-delivery of products & services with ACCC.
A Google User
20:45 16 Jul 18
These Guys have no idea what there talking about. took my car to them, they said it was one thing, didn't think it was that so took the car to bmw motorline, they told me something completely different, I would take the word of a bmw mechanic over these guys any day.
Don't know why this place has so many good reviews? Could be fakes? All I know is wewi not be going here again.
Jae Park
23:17 04 Jul 18
I highly recommend this shop. The services provided were excellent and accurate.
Aa Aa
12:57 10 Jun 18
Excellent service & reasonable price.
Owner has a very good knowledge base. He will always discuss with you first, so that you know the issues and the costs involved.
Highly recommend.
Jenni Pryor
03:59 25 May 18
I was having so much trouble with my BMW & for over a month another very well known mechanics had my car but couldn't find what was wrong, within one day K&G found the problem and now it drives like a dream, K&G will always have me as a client, they not only take pride in their work but they take pride in your vehicle as well, don't trust your car to anyone else.
A million thank yous K&G🤗
B Zh
08:02 03 May 18
I would like recommend car service and/or repair at KG automotive. The boss is a very nice person and shows great patience. Communication has been maintained throughout car service to negotiate about pricing and to update me with necessary information, like assessment of car condition, which parts should be replaced and which should be repaired, etc. He and his team can think in customers' position, and recommend a solution scheme that is beneficial and economical to customers, rather than asking to replace all parts with brand new ones in an irrational way. The warranty period is one year, and I am happy that KG automotive has kept this promise and tried to help me out when I have problems after car service. I learned about KG Automotive from google when I was about to do service and am overall satisfied with this experience. It is a place worth to go and I recommend you guys to drive your car there for service and repair.
Sivan Fridman Harpaz
02:20 01 May 18
Great price for logbook service.
paid half of the price from the dealership and got much better service!
they even have a free of charge curtesy car! WOW!
will go back and will tell all my friends
Odette Pieterse
05:50 09 Apr 18
K&G Automotive Service all our company vehicles as well as staff private cars. The Customer service is top notch and the staff are very friendly. Reasonable pricing. Highly recommend.
Kim Burgess
07:58 22 Mar 18
Best dam mechanic around, honest reliable. Schlomi is the man to see, my Beema has never felt better.I trust these guys with all of my cars. I've just had major work done to my Beema, the courtesy cars are clean and reliable, Yes! They'll actually call you every step of the time they have your car.I honestly feel like I have a brand new car. 10 stars.☆☆☆☆☆☆☆☆☆☆
Anson Dong
04:02 22 Nov 17
Service was good, staffs were nice. However was bit pricey in my opinion for my 2009 V6 3.6 Passat oil changed, brake filud changed & driver belt replaced which charged $682
Patricia Tankey
02:36 06 Sep 17
I have had the pleasure of the K&G service twice for my E Class Mercedes-Benz. The staff is pleasant and communication is very good. Schlomi is extremely helpful and was recently able to have some work done under warranty for me, where the manufacturers warranty on the car expired quite a few years ago. I would highly recommend K&G. Nothing seems to be too much trouble. Their workshop is clean and well organised and my car is washed and cleaned after being serviced.